Above or Below the Line? How Do You Respond When Things Go Wrong?
Things go wrong in business. A job doesn’t go to plan, the numbers aren’t where they should be, a team member lets you down or you suddenly discover a problem that should have been picked up months ago.
What happens next can make a huge difference.
Recently, I met with a business owner whose numbers weren’t looking good. His immediate reaction gave me a perfect real life example of something we talk about a lot at ActionCOACH: being above or below the line.
It’s a simple mindset principle that can completely change the way you approach problems in your business.
In this short video, I explain what happened, where blame, excuses and denial come into it, and the shift you need to make if you actually want to solve the problem.
Have a watch and ask yourself: when something goes wrong in your business, where do you sit?
Hugh Bowman
ActionCOACH Geelong