Are you the kind of business owner that thinks just because you are busy it is worth working overtime to ‘get more work done’? If this is true then you are probably not making any profit on that extra work and would be better off relaxing with your feet up sitting on the beach.
Recruit early. If there has been a steady increase of sales or business activity or you know that you have a busier period coming up begin your recruiting process at least 2 months ahead of when you need them start.
On costing – When a customer has an emergency or an urgent job that needs finishing you can discuss with them the option of getting staff to stay back and paying them overtime. Explain to your customer that it will cost them more but it gives them an option and is a great way to provide timely customer service without costing you your profit.
Timesheet – Having a robust timesheet process is critical for monitoring overtime. There are some great apps available that have a time and location stamp. This is a great way to ensure that staff costs are allocated correctly to a job and is transparent, fair and equal.
Policy – Creating an overtime policy and procedure is really important. You can include items such as – ‘Overtime must be pre-approved by the site Manager or Business Owner’. For example a staff member calls at 3pm explaining that the job will take another 2 hours to complete. The Project Manager/Business Owner can then assess and consider if there is money in the job to proceed with overtime or tell staff to return to the job in normal working hours.
Do yourself a favour and take a look at how much overtime you paid over the past 12 months. How has this truly affected your PROFIT?[/vc_column_text][/vc_column][vc_column width=”1/4″][mk_custom_sidebar sidebar=”sidebar-2″][/vc_column][/vc_row]